| |
Frequently asked questions
|
safari
Kilimanjaro
general questions
 Safari
How big are your groups on a safari?
Our 4 wheel drive safari vehicles offer comfortable place to five people in the rear,
and one person in front with the driver. So we can take up to 6 people on a safari.
Can we go on safari only the two of us?
Of course you can go on your own private safari, together with your driver/guide. In
fact, most of our safaris are privately organized. The price however depends on the
number of people on safari.
We are only two people. Can we join other people on a safari ?
Yes, There are different possibilities :
1. Have a look at our special offers.
Other people are maybe looking for people to join them.
2. Put together your own safari, and promote it on the same page.
3. Place a message on our message board.
Can we rent a self-drive car?
In Tanzania you will only find a self-drive car for short trips
within town. It is not possible to rent a self-drive car outside
of town. A car with driver can be rented though.
Kilimanjaro
Do we undertake the climb alone or together with other climbers?
This depends on the number of people in your group. We normally do not mix groups. If
you are only one or two people, you might climb together with one or two other people.
How do we get drinking water on the Kilimanjaro?
You will start your climb with 3 bottles of mineral water for the first day.
Further up the mountain, water will be boiled and filtered for you.
How many guides, cooks and porters do we get?
All depends on the number of people in your group. You will have one leading guide,
with assistant guide(s) serving as porter. We'll arrange for enough porters. The cook can
go with an assistant for bigger groups.
What if one of us gets sick and has to return?
In case one person gets sick and has to stay behind or even return, he or she will be
accompanied by one of the assistant guides. The leading guide continues with the others.
General questions
Can we get our visa on arrival?
Yes, for both Tanzania and Kenya you can get a visum on arrival
at the airport or at Namanga border.
How do I proceed with my reservation and payment?
Once we agreed on a certain itinerary and the price, you will be asked to make a
downpayment on our bank account. Your booking will be confirmed upon receipt of this
deposit, and we'll send you a confirmation e-mail. We shall then also proceed making
the necessary reservations. The remaining balance is to be paid cash upon arrival in
Tanzania.
Can I pay with Credit Card or Traveller's cheque?
Balance payment can be done in either cash USD, USD Traveller's
Cheques or credit card (Visa - MasterCard - American Express). In case of payment
with Traveller's Cheques, there is a
2% surcharge. With credit card payments, there is a 6% surcharge.
Be advised that the exchange rate to Tanzanian currency for
Traveller's Cheques is considerably lower than for cash money.
Best is still to bring cash USD. You'll get the best exchange
rates for 50 and 100 USD notes. Also make sure not to bring USD
notes older than 1990, as these are not accepted anymore in
Tanzania.
Can we use Euro's in Tanzania?
Yes, the Euro can easily be exchanged into Tanzanian currency
in the exchange bureau's. They can, however, not yet be used for
payment of entry fees in the national parks. We therefore still
require payments in USD.
How much is a good tip?
We consider a tip as extra, the amount depending on your appreciation
of the received service. In general one can say that 5-10 USD per
day is a good tip for a guide and cook. A porter can get 5 USD
per day. These amounts are for the group, not per person.
How can we go from Arusha to Zanzibar?
There are several daily flights from Arusha or Kilimanjaro to Zanzibar, which we can book
for you. It is also possible to fly directly from Serengeti to Zanzibar, with either
scheduled flight or charter plane.
Can we leave excess luggage behind in a hotel whilst on a
safari or trekking?
Yes, in most hotels you can leave your Kilimanjaro equipment
behind whilst on safari, or your swimming suite whilst on the
mountain. Of course this is only possible if you return to this
hotel afterwards. There is also the possibility to leave luggage
behind at our office.
Do you take bookings for hotel only?
If you only want to book a hotel, wihtout booking a safari, a 5%
reservation charge will apply, with a minimum of 25 USD and
maximum 100 USD. Full payment is required upfront.
Can we book our international flight with your company?
Unfortunately, as a Tanzanian touroperator, we cannot assist you
for your international flight. There are different airline
companies flying to Kilimanjaro airport, Dar-es-Salaam, Zanzibar
or Nairobi. Some companies offer the possibility to arrive at
Kilimanjaro or Nairobi airport, and depart from Zanzibar or Dar-es-Salaam.
Here
is a list of the main airline companies.
Do we need a travel insurance?
It is strongly recommended that all clients are individually insured.
This travel insurance should cover personal accident, medical expenses
and repatriation, trip cancellation and loss of personal effects. Make
sure your insurer is aware of the type of travel to be undertaken.
Additionally, a Flying Doctor Service
can be obtained from our office.
© 2000 JMT African Heart Expeditions Ltd
Euro Webdesign & Hosting
|
|
|
|
|
